Terms and conditions
Please send reservations to firstname.lastname@example.org
At the time of booking it is necessary to send a copy of passports, domestic flights and billing address.
When making your booking, please indicate whether you are a diver or a snorkeler, and if you are planning on renting any equipment.
Please let us know if you have special dietary needs at the time of booking.
The violation of the rules involves the cancellation of the contract without refund.
No refunds are given for diving packages or dives not taken.
Indonesian rupees or dollars are accepted. The change applied will be the average one of the day.
Credit cards are not accepted. It is possible to make transfers or money transfers to the resort with internet . Remember to bring what is necessary to perform the operation.
We accept USD in good condition dated beyond 2006.
We prefer cuts of more than or equal to 50 USD, because local banks can refuse minor cuts. For local banking regulations, credit card payments from abroad are not permitted.
All costs related to bank transfers (own bank and intermediary bank) must be paid by the paying guest – select ‘payer pays full transfer fees’ or a similar phrase. If your bank relies on another intermediary bank, the brokerage costs will be charged to you.
Any difference between the costs expressed in the invoice and what actually received will be charged at check out.
We do not accept any responsibility for problems with flights: delays, cancellations, time changes, overweight costs, lost luggage etc.
All payments must be made in full amount by bank transfer to:
JL. AHMAD YANI SORONG , PAPUA BARAT
Account holder: PT Agusta
SWIFT number: CENAIDJA
Please send a copy of the transfer to email@example.com
30% of the total on booking.
45 days before arrival at the resort.
For reservations within 45 days full payment on booking.
Refund policy for cancellation
The deposit is non-refundable.
For cancellations from 45 to 30 days before arrival 50% of the total will be refunded.
20% of the total will be refunded from 30 to 20 days before arrival.
No refund within 19 days prior to arrival.
No refund for any nights or dives and snorkeling not used for reasons not dependent on the resort’s responsibility.
At the discretion of the management it is possible to move the dates of the stay also based on the availability of cottages.
Last minute bookings
For last minute bookings, pre-payments with personal or business credit cards are NOT accepted. For local banking regulations we do not accept credit card payments from abroad.
If the pre-payment should not be made or demonstrated within the established terms, the reservation will be canceled and no service will be provided.
We recommend travel insurance to reduce your risks.
Excursions and itineraries
The dive sites and itineraries are decided exclusively by the management of Agusta Eco Resort, based on various criteria, including tides, weather, the experience of divers, the state of health and interests of most of the guests.
We do our best to satisfy guests’ needs, but we cannot guarantee visits to specific sites or particular itineraries.
Some dive sites are not appropriate for all divers.
Smoking is prohibited in all cottages
Divers must have valid diving insurance.
In the event of medical problems or hospitalization, the costs can be very significant.
Agusta Eco Resort is not responsible for medical or travel expenses.
All the information on this site is subject to change by the management without prior communication.